Customer
Who was the customer?
STG Logistics internal operations teams, enterprise shippers, port drayage carriers, and post-acquisition XPO Intermodal network stakeholders relying on a unified TMS for port-to-door freight movement, warehousing and regulatory compliance.
Problem
What problem did it solve?
Fragmented dispatch systems across acquired entities, manual quoting and tendering workflows, non-revenue empty and bobtail miles, lack of real-time freight visibility, and safety and regulatory compliance gaps across DOT/FMCSA/CBP.
Solution
What was delivered?
- Integrated portfolio of Transportation Management System (TMS) with GenAI-powered agentic workflows for quoting, tendering, and billing
- RPA automation via Power Automate for spot quoting and network optimization
- Dispatch optimization engine reducing non-revenue (empty and bobtail) miles
- Enterprise client onboarding and API/EDI integrations driving new revenue
- DOT/FMCSA/CBP compliance modules deployed across the North America fleet
Impact
What was the outcome?
- $6M annual operational savings
- $12M revenue from RPA-driven quoting automation
- $125M from enterprise client onboarding
- ~30% reduction in non-revenue miles
- 40% road safety improvement via DOT/FMCSA/CBP compliance
- $1B post-acquisition integration program completed
Stack & methods
GenAI
Agentic AI
Data Analytics
Robotic Process Automation (RPA)
Cross-functional Leadership
Voice of Customer
Portfolio Strategy
Product Roadmap
Minimum Viable Product (MVP) Definition
KPI Metrics & OKR
Feature Prioritization
Process Engineering and Governance
M&A Integration
Agile Scrum
JIRA
Canva
Balsamiq
Confluence
Postman
REST API
EDI
SQL
Python
Pandas
NumPy
Azure Cloud
Snowflake
Databricks
Power BI