Customer
Who was the customer?
AgTech ISVs, Farm Management Information System (FMIS) vendors, precision agriculture software partners, and enterprise agricultural technology integrators seeking API-level access to CNH's Precision Ag telematics data from connected machinery.
Problem
What problem did it solve?
CNH lacked a self-service developer experience for external partners wanting to integrate with telematics data from connected Case IH and New Holland equipment — limiting FMIS ecosystem growth and slowing partner onboarding by requiring manual integration processes.
Solution
What was delivered?
- Self-service developer portal with full API documentation and sandbox environment
- OAuth-based partner authentication and structured data integration program
- Enabled external FMIS partners to consume real-time telematics data from CNH's connected machinery fleet
Impact
What was the outcome?
- 5× growth in FMIS partner integrations
- Reduced partner onboarding time from weeks to days
- Established CNH as an open-API platform in the precision agriculture ecosystem
Stack & methods
Voice of Customer
Product Roadmap
KPI Metrics
Feature Prioritization
Agile Scrum
JIRA
Confluence
Postman
REST API
OAuth2.0